Contact us

Questions about products, orders, licensing or refunds — we reply within 24 hours.

Customer support

Email support@digitalassetlab.in with your question. For order issues, include the email you purchased with and your payment ID — it speeds everything up.

Typical subjects we help with: technical support, purchase questions, refund requests, template help, and licensing questions.

Grievances

For grievances, write to contact@digitalassetlab.in. We acknowledge grievances within 48 hours and resolve them within one month of receipt, in accordance with applicable Indian regulations.

Response times

• Support queries: within 24 hours
• Refund requests: decision within 24–48 hours
• Grievances: acknowledged within 48 hours

Elsewhere

Follow new product drops on Instagram: @digitalasset.lab